Meet the Therapists
Reset Counseling is built on clinical depth, lived understanding, and a genuine belief that healing is possible for you and for your family.
Chrystal Rivera
LCSW · Board Approved Supervisor · MSW, UNLV
Chrystal Rivera is a Licensed Clinical Social Worker and founder of Reset Counseling LLC. With over 15 years of experience, she specializes in supporting individuals navigating trauma, anxiety, and depression with particular depth in attachment, early childhood, child welfare, substance use and addictions and trauma.
Her therapeutic approach is warm, collaborative, and nonjudgmental. She understands that parenting can surface unresolved trauma, and she meets clients at their own pace building insight and resilience without pressure to have everything figured out.
After becoming a mother herself, Chrystal's commitment to this work deepened. She helps parents break generational cycles, reduce mental health stigma, and develop emotionally connected parenting practices strengthening the relationship they have with their children and themselves.
Chrystal is also licensed in Tennessee and Florida and is able to see TN and FL residents virtually.
Sandra Fernandez
LCSW · 25+ Years Clinical Experience · MSW
Sandra is a Licensed Clinical Social Worker with over 25 years of clinical experience serving children, adolescents, and families across Guam and Nevada. Her background spans psychiatric case management, group homes, inpatient psychiatric care, and crisis intervention.
She specializes in family systems therapy and parent support, helping caregivers understand how stress and trauma affect family dynamics, children's emotional regulation, and attachment. Her integrative approach draws on CBT, Conscious Discipline, Play Therapy, and TBRI.
Sandra believes that when parents feel confident, regulated, and supported, children are better able to thrive. Her work focuses on giving families practical tools to create lasting, positive change.
Evidence-based. Trauma-informed. Parent-Focused.
Reflect. Reset. Heal.
Ready to work with us? New clients are welcome.